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LEGAL

Privacy Policy

Last updated: March 6, 2026

This page explains what information we collect, why we use it, when we share it, and what choices may be available to you.

What this policy covers

  • SNAPSOLVE may collect account, contact, usage, device, and support data to operate and improve the service.
  • We use selected service providers for analytics, security, hosting, authentication, and email delivery.
  • Depending on your jurisdiction, you may have rights to access, correct, delete, or object to the use of your personal data.

1. Introduction

SNAPSOLVE CORP. operates snapsolve.ink and related products, including Later, SideBy, Relay, and Cockpit. This Privacy Policy explains how we collect, use, share, and protect information when you use our site and services.

By using the service, you acknowledge the practices described in this policy.

2. Information we collect

  • Account and contact details such as name, email address, and account identifiers
  • Messages, inquiries, and support communications you send to us
  • Usage data such as pages viewed, clicks, session events, and product interactions
  • Device and technical data such as browser type, operating system, IP address, language settings, and approximate region
  • Security and anti-abuse signals used to protect forms and the service

3. How we collect information

We collect information when you provide it directly, create or use an account, contact us, submit forms, or interact with pages where analytics and security tools automatically collect technical signals.

4. How we use information

  • Provide the service, authenticate users, and respond to requests
  • Monitor performance, reliability, and security across the site and products
  • Send customer support, transactional messages, and important updates
  • Investigate issues, prevent abuse, and comply with legal obligations
  • Improve usability, product quality, and future features

5. Legal bases for processing

Where required by law, we process personal data based on one or more legal grounds, including consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and securing the service.

6. When we share information

We do not sell personal data. We may share information in limited situations such as:

  • With service providers that help us operate hosting, analytics, authentication, email, and security functions
  • When required to respond to lawful requests, protect rights, or address fraud, abuse, or security risks
  • As part of a merger, acquisition, financing, reorganization, or asset transfer, subject to appropriate safeguards

7. Third-party services we use

  • Supabase for authentication and related application data
  • Google Analytics, Vercel Analytics, and PostHog for analytics and product insights
  • Sentry for error monitoring and diagnostics
  • Vercel for hosting and deployment infrastructure
  • Resend for transactional and contact email delivery
  • Cloudflare Turnstile for spam prevention and abuse protection on forms

8. Cookies and similar technologies

We may use cookies, local storage, and similar technologies to support core functionality, remember preferences, improve performance, measure usage, and respect consent choices. Where required, analytics cookies are loaded only after consent.

9. Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to maintain accounts, provide support, meet legal obligations, resolve disputes, and enforce agreements.

10. Security

We use reasonable technical and organizational safeguards to protect personal data. No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.

11. International data transfers

Our providers and infrastructure may operate in countries other than your own. When information is transferred internationally, we aim to use appropriate safeguards required by applicable law.

12. Your rights and choices

To exercise these rights, contact us at aminsoborr@gmail.com.

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion or restriction of processing where available
  • Object to certain processing or withdraw consent where applicable
  • Manage cookie and analytics preferences through available controls

13. Children's privacy

The service is not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us so we can review and address the issue.

14. Changes to this policy

We may update this Privacy Policy from time to time. The revised version becomes effective when it is posted on this page.

15. Contact